WU_E_NO_USERTOKEN, auth biletli güvenlik simgesi oluşturulamadı; hata 0x80070426

1

Bir Windows 10 makinesi, normal durumu bildirmesine rağmen, olağandışı WU_E_NO_USERTOKEN hatasıyla güncelleme yapamıyor (üçüncü taraf virüsten koruma yazılımı yüklü değil) 

PS> systeminfo
OS Name:      Microsoft Windows 10 Pro N
OS Version:   10.0.15063 N/A Build 15063
Hotfix(s):    3 Hotfix(s) Installed.
              [01]: KB4022405     [thats the servicing stack 2017-06-13]
              [02]: KB4022730     [thats the flash player 2017-06-13]
              [03]: KB4022725     [thats windows 10 update 15063.413]

> sfc /scannow
Windows Resource Protection did not find any integrity violations.

> dism /online /cleanup-image /scanhealth
No component store corruption detected.
The operation completed successfully.

Güncelleme ekranındaki mesaj budur: 

There were some problems installing updates, but we’ll try again later.
If you keep seeing this and want to search the web or contact support for information,
this may help: (0x80070426)

Sanırım 0x80070426, ERROR_SERVICE_NOT_ACTIVE ile aynı, ancak hangi hizmetten bahsettiğimi göremiyorum.

Ne yanlış gidebilirdi? Kök nedenini belirleme umuduyla başka hangi günlükleri incelemeliyim? Hatayı Windows Update dahili aygıtlarından nasıl izole edebilirim? Herhangi bir öneri çok takdir etmek.

Adımlar denendi:

  • Hatalar için kontrol edilen disk. Hepsi iyi.
  • Windows Etkinleştirme Durumu denetlendi. Hepsi iyi.
  • Engelli Windows Güvenlik Duvarı. Değişiklik yok.
  • WU kataloğundan en son servis yığını güncellemesini elle yükle. Çalışır, ancak değişiklik olmaz.
  • kontrolsüz Give me updates for other Microsoft products when I update Windows.
  • Koştu Windows güncelleme Sorun Giderici . Değişiklik yok.
  • Windows güncelleme bileşenlerini manuel olarak sıfırla (önerildiği gibi support.microsoft.com )
  • Kullanılmış MediaCreationTool.exe yerinde yeniden yüklemek için Windows: kısmi başarı, başlangıçta çalışan güncellemeler: yazılımı yükledikten sonra & amp; Sorunun yeniden yapılandırılması yeniden yapılandırıldı.
  • AutoUpdate sitesinden 8b24b027-1dee-babb-9a95-3517dfb9c552 kaldırıldı RequestedAppCategories farklı bir güncelleme hata mesajını çözmek için Microsoft tarafından önerildiği gibi

kullanma PS> Get-WindowsUpdateLog okunabilir günlükler elde ettim: 

Agent           [agent]WU client version 10.0.15063.168
Agent           [agent]Base directory: C:\WINDOWS\SoftwareDistribution
Agent           [store]Datastore directory: C:\WINDOWS\SoftwareDistribution\DataStore\DataStore.edb
DataStore       [store]JetEnableMultiInstance succeeded - applicable param count: 5, applied param count: 5
Shared          [susenginelib]UpdateNetworkState Ipv6, cNetworkInterfaces = 0.
Shared          [susenginelib]UpdateNetworkState Ipv4, cNetworkInterfaces = 1.
Shared          [agent]Network state: Connected
Misc            [regutil]LoadHistoryEventFromRegistry completed, hr = 8024000C
Shared          [susenginelib]UpdateNetworkState Ipv6, cNetworkInterfaces = 0.
Shared          [susenginelib]UpdateNetworkState Ipv4, cNetworkInterfaces = 1.
Shared          [agent]Power status changed
Agent           [agent]Initializing global settings cache
Agent           [agent]WSUS server: NULL
Agent           [agent]WSUS status server: NULL
Agent           [agent]Alternate Download Server: NULL
Agent           [agent]Fill Empty Content Urls: No
Agent           [agent]Target group: (Unassigned Computers)
Agent           [agent]Windows Update access disabled: No
Agent           [agent]Initializing Windows Update Agent
DownloadManager [agent]Download manager restoring 0 downloads
Agent           [agent]CPersistentTimeoutScheduler | GetTimer, returned hr = 0x00000000
DownloadManager [agent]PurgeExpiredFiles::Found 0 expired files to delete.
DownloadManager [agent]PurgeExpiredUpdates::Found 1 non expired updates.
DownloadManager [agent]PurgeExpiredUpdates::Found 0 expired updates.
DownloadManager [agent]Received power state change notification: Old: <unknown>; New: AC.
DownloadManager [agent]Power state changed from <unknown> to AC.
ComApi          [comapi]* START *   Federated Search ClientId = UpdateOrchestrator (cV: DzIeGSPtj0OdJrpi.0.1.0)
IdleTimer       [agent]WU operation (SR.UpdateOrchestrator ID 1) started; operation # 4; does<NULL> use network; is not at background priority<NULL>
Agent           [agent]Processing auto/pending service registrations and recovery.
IdleTimer       [agent]WU operation (SR.UpdateOrchestrator ID 1, operation # 4) stopped; does<NULL> use network; is not at background priority<NULL>
ComApi          [comapi]Federated Search: Starting search against 2 service(s) (cV = DzIeGSPtj0OdJrpi.0.1.0)
ComApi          [comapi]* START *   Search ClientId = UpdateOrchestrator, ServiceId = 9482F4B4-E343-43B6-B170-9A65BC822C77 (cV = DzIeGSPtj0OdJrpi.0.1.0.0)
IdleTimer       [agent]WU operation (CSearchCall::Init ID 2) started; operation # 7; does<NULL> use network; is not at background priority<NULL>
Agent           [agent]* START * Queueing Finding updates [CallerId = UpdateOrchestrator  Id = 2]
Agent           [agent]Service 9482F4B4-E343-43B6-B170-9A65BC822C77 is not in sequential scan list
Agent           [agent]Added service 9482F4B4-E343-43B6-B170-9A65BC822C77 to sequential scan list
ComApi          [comapi]* START *   Search ClientId = UpdateOrchestrator, ServiceId = 8B24B027-1DEE-BABB-9A95-3517DFB9C552 (cV = DzIeGSPtj0OdJrpi.0.1.0.0)
Agent           [agent]Service 9482F4B4-E343-43B6-B170-9A65BC822C77 is in sequential scan list
IdleTimer       [agent]WU operation (CSearchCall::Init ID 3) started; operation # 10; does<NULL> use network; is not at background priority<NULL>
Agent           [agent]* END * Queueing Finding updates [CallerId = UpdateOrchestrator  Id = 2]
Agent           [agent]* START * Finding updates CallerId = UpdateOrchestrator  Id = 2
Agent           [agent]Online = Yes; Interactive = Yes; AllowCachedResults = No; Ignore download priority = No
Agent           [agent]Criteria = IsInstalled=0 and DeploymentAction='Installation' or IsPresent=1 and DeploymentAction='Uninstallation' or IsInstalled=1 and DeploymentAction='Installation' and RebootRequired=1 or IsInstalled=0 and DeploymentAction='Uninstallation' and RebootRequired=1""
Agent           [agent]ServiceID = {9482F4B4-E343-43B6-B170-9A65BC822C77} Windows Update
Agent           [agent]Search Scope = {Machine}
Agent           [agent]Caller SID for Applicability: S-1-5-21-3763057220-2112301883-1427527280-1001
Agent           [agent]ProcessDriverDeferrals is set
Agent           [agent]* START * Queueing Finding updates [CallerId = UpdateOrchestrator  Id = 3]
Agent           [agent]Service 8B24B027-1DEE-BABB-9A95-3517DFB9C552 is not in sequential scan list
Agent           [agent]Service 8B24B027-1DEE-BABB-9A95-3517DFB9C552 is not in sequential scan list
Agent           [agent]* END * Queueing Finding updates [CallerId = UpdateOrchestrator  Id = 3]
Agent           [agent]* START * Finding updates CallerId = UpdateOrchestrator  Id = 3
Agent           [agent]Online = Yes; Interactive = Yes; AllowCachedResults = No; Ignore download priority = No
Agent           [agent]Criteria = IsInstalled=0 and DeploymentAction='Installation' or IsPresent=1 and DeploymentAction='Uninstallation' or IsInstalled=1 and DeploymentAction='Installation' and RebootRequired=1 or IsInstalled=0 and DeploymentAction='Uninstallation' and RebootRequired=1""
Agent           [agent]ServiceID = {8B24B027-1DEE-BABB-9A95-3517DFB9C552} Third party service
Agent           [agent]Search Scope = {Machine}
Agent           [agent]Caller SID for Applicability: S-1-5-21-3763057220-2112301883-1427527280-1001
Agent           [agent]ProcessDriverDeferrals is set
Misc            [endpointproviders]Got 9482F4B4-E343-43B6-B170-9A65BC822C77 redir Client/Server URL: https://fe2.update.microsoft.com/v6/ClientWebService/client.asmx""
Driver          [lib]Skipping printer driver 4 due to incomplete info or mismatched environment - HWID[microsoftmicrosoft_musd] Provider[Microsoft] MfgName[Microsoft] Name[Microsoft enhanced Point and Print compatibility driver] pEnvironment[Windows NT x86] LocalPrintServerEnv[Windows x64]
Misc            [endpointproviders]Got 8B24B027-1DEE-BABB-9A95-3517DFB9C552 redir Client/Server URL: https://fe3.delivery.mp.microsoft.com/ClientWebService/client.asmx""
Misc            [store]Token Requested with 0 category IDs.

Garip hata kodunun göründüğü yer: 

Misc            [store]GetUserTickets: No user tickets found. Returning WU_E_NO_USERTOKEN.
Misc            [store]GetDeviceTickets failed with error 80070426
Misc            [store]GetDeviceTickets failed with error 80070426
Misc            [store]Unable to obtain device tickets as Local System, error 80070426
Misc            [store]AddTickets failed with error 80070426
Misc            [store]Failed to generate security token with auth tickets; error 0x80070426
Misc            [store]Failed to acquire Agent Token From Server, hr 0x80070426
Misc            [store]Failed to Retrieve Agent Token, hr 0x80070426
Misc            [endpointproviders]EP: error: 0x80070426: Call to GetEndpointToken failed
Misc            [endpointproviders]Failed to obtain service 8B24B027-1DEE-BABB-9A95-3517DFB9C552 plugin Client/Server auth token of type 0x00000001, error = 0x80070426
ProtocolTalker  [agent]CAgentProtocolTalkerContext::DetermineServiceEndpoint failed, hr=0x80070426
ProtocolTalker  [agent]Initialization failed for Protocol Talker Context 0x80070426
Agent           [agent]Exit code = 0x80070426
Agent           [agent]* END * Finding updates CallerId = UpdateOrchestrator  Id = 3
IdleTimer       [agent]WU operation (CSearchCall::Init ID 3, operation # 10) stopped; does<NULL> use network; is not at background priority<NULL>
ComApi          [comapi]*RESUMED*   Search ClientId = UpdateOrchestrator, ServiceId = 8B24B027-1DEE-BABB-9A95-3517DFB9C552 (cV = DzIeGSPtj0OdJrpi.0.1.0.0)
ComApi          [comapi]Exit code = 0x00000000, Result code = 0x80070426 (cV = DzIeGSPtj0OdJrpi.0.1.0.0)
ComApi          [comapi]* END *   Search ClientId = UpdateOrchestrator, Updates found = 0, ServiceId = 8B24B027-1DEE-BABB-9A95-3517DFB9C552 (cV = DzIeGSPtj0OdJrpi.0.1.0.0)
ComApi          [comapi]Failed to process completed federation member search, hr=0x80070426, code=6 (cV = DzIeGSPtj0OdJrpi.0.1.0)
ProtocolTalker  [agent]ServiceId = {9482F4B4-E343-43B6-B170-9A65BC822C77}, Server URL = https://fe2.update.microsoft.com/v6/ClientWebService/client.asmx
ProtocolTalker  [agent]OK to reuse existing configuration
ProtocolTalker  [agent]OK to reuse existing configuration
ProtocolTalker  [agent]PTWarn: Anonymous plug-in skipped for WU
IdleTimer       [agent]WU operation (CAgentProtocolTalker::GetCookie_WithRecovery) started; operation # 11; does<NULL> use network; is<NULL> at background priority<NULL>
WebServices     [webserviceinfra]Auto proxy settings for this web service call.
IdleTimer       [agent]WU operation (CAgentProtocolTalker::GetCookie_WithRecovery, operation # 11) stopped; does<NULL> use network; is<NULL> at background priority<NULL>
Agent           [agent]Update excluded by policy: 6CD9712A-521C-4AF1-9511-61B59EFF147A.201
Agent           [agent]Update excluded by policy: B731D43D-5A03-4D80-B4F1-187B9EED6901.201
Agent           [agent]Update deferred by policy: 2316DA64-1300-4912-BA4B-729E60D0A3BE.204
Agent           [agent]Update deferred by policy: ADE56166-6D55-45A5-9E31-0FAC924E4BBE.200
Agent           [agent]Update excluded by policy: 6DA1A66F-8940-49F1-8F50-B57EB517C9B6.201
Agent           [agent]Update excluded by policy: EDE0C184-119B-442F-A6F7-6B014FD64727.200
Agent           [agent]Update deferred by policy: 200F429C-9BCF-4446-89AF-EB5FC0CDBC07.200
Agent           [agent]Update deferred by policy: 3D32769F-52F8-4C4C-B198-5ADD18772685.201
Agent           [agent]Update deferred by policy: 3A4111B7-7238-4B2D-B744-9537B1C6CDFC.200
Agent           [agent]Update excluded by policy: 78F23AEE-D5FF-4B13-9ED7-8964463592C6.201
IdleTimer       [agent]WU operation (CAgentProtocolTalker::SyncUpdates_WithRecover) started; operation # 12; does<NULL> use network; is<NULL> at background priority<NULL>
IdleTimer       [agent]WU operation (CAgentProtocolTalker::SyncUpdates_WithRecover, operation # 12) stopped; does<NULL> use network; is<NULL> at background priority<NULL>
Agent           [agent]Update excluded by policy: 6CD9712A-521C-4AF1-9511-61B59EFF147A.201
Agent           [agent]Update excluded by policy: B731D43D-5A03-4D80-B4F1-187B9EED6901.201
Agent           [agent]Update deferred by policy: 2316DA64-1300-4912-BA4B-729E60D0A3BE.204
Agent           [agent]Update deferred by policy: ADE56166-6D55-45A5-9E31-0FAC924E4BBE.200
Agent           [agent]Update excluded by policy: 6DA1A66F-8940-49F1-8F50-B57EB517C9B6.201
Agent           [agent]Update excluded by policy: EDE0C184-119B-442F-A6F7-6B014FD64727.200
Agent           [agent]Update deferred by policy: 200F429C-9BCF-4446-89AF-EB5FC0CDBC07.200
Agent           [agent]Update deferred by policy: 3D32769F-52F8-4C4C-B198-5ADD18772685.201
Agent           [agent]Update deferred by policy: 3A4111B7-7238-4B2D-B744-9537B1C6CDFC.200
Agent           [agent]Update excluded by policy: 78F23AEE-D5FF-4B13-9ED7-8964463592C6.201
ProtocolTalker  [agent]PTInfo: syncing with server using normal query
IdleTimer       [agent]WU operation (CAgentProtocolTalker::SyncUpdates_WithRecover) started; operation # 13; does<NULL> use network; is<NULL> at background priority<NULL>
IdleTimer       [agent]WU operation (CAgentProtocolTalker::SyncUpdates_WithRecover, operation # 13) stopped; does<NULL> use network; is<NULL> at background priority<NULL>
ProtocolTalker  [agent]SyncUpdates - 0 bad out of 0 metadata signatures checked using Unknown enforcement mode.
ProtocolTalker  [agent]SyncUpdates round trips: 2
Agent           [agent]Update excluded by policy: 6CD9712A-521C-4AF1-9511-61B59EFF147A.201
Agent           [agent]Update excluded by policy: B731D43D-5A03-4D80-B4F1-187B9EED6901.201
Agent           [agent]Update deferred by policy: 2316DA64-1300-4912-BA4B-729E60D0A3BE.204
Agent           [agent]Update deferred by policy: ADE56166-6D55-45A5-9E31-0FAC924E4BBE.200
Agent           [agent]Update excluded by policy: 6DA1A66F-8940-49F1-8F50-B57EB517C9B6.201
Agent           [agent]Update excluded by policy: EDE0C184-119B-442F-A6F7-6B014FD64727.200
Agent           [agent]Update deferred by policy: 200F429C-9BCF-4446-89AF-EB5FC0CDBC07.200
Agent           [agent]Update deferred by policy: 3D32769F-52F8-4C4C-B198-5ADD18772685.201
Agent           [agent]Update deferred by policy: 3A4111B7-7238-4B2D-B744-9537B1C6CDFC.200
Agent           [agent]Update excluded by policy: 78F23AEE-D5FF-4B13-9ED7-8964463592C6.201
Agent           [agent]Update excluded by policy: 6CD9712A-521C-4AF1-9511-61B59EFF147A.201
Agent           [agent]Update excluded by policy: B731D43D-5A03-4D80-B4F1-187B9EED6901.201
Agent           [agent]Update deferred by policy: 2316DA64-1300-4912-BA4B-729E60D0A3BE.204
Agent           [agent]Update deferred by policy: ADE56166-6D55-45A5-9E31-0FAC924E4BBE.200
Agent           [agent]Update excluded by policy: 6DA1A66F-8940-49F1-8F50-B57EB517C9B6.201
Agent           [agent]Update excluded by policy: EDE0C184-119B-442F-A6F7-6B014FD64727.200
Agent           [agent]Update deferred by policy: 200F429C-9BCF-4446-89AF-EB5FC0CDBC07.200
Agent           [agent]Update deferred by policy: 3D32769F-52F8-4C4C-B198-5ADD18772685.201
Agent           [agent]Update deferred by policy: 3A4111B7-7238-4B2D-B744-9537B1C6CDFC.200
Agent           [agent]Update excluded by policy: 78F23AEE-D5FF-4B13-9ED7-8964463592C6.201
Agent           [agent]Update D43ECD2D-0179-4CFD-943E-FAE7B66F4F89.200 is pruned out due to potential supersedence
Agent           [agent]Update 45CA72F6-AC0E-47DD-9D33-682766A8EC40.200 is pruned out due to potential supersedence
Agent           [agent]Added update 1AE333AC-9DBA-45F5-AD7A-304EB9771D75.200 to search result
Agent           [agent]Found 1 updates and 27 categories in search; evaluated appl. rules of 1367 out of 2067 deployed entities
Agent           [agent]* END * Finding updates CallerId = UpdateOrchestrator  Id = 2
IdleTimer       [agent]WU operation (CSearchCall::Init ID 2, operation # 7) stopped; does<NULL> use network; is not at background priority<NULL>
ComApi          [comapi]*RESUMED*   Search ClientId = UpdateOrchestrator, ServiceId = 9482F4B4-E343-43B6-B170-9A65BC822C77 (cV = DzIeGSPtj0OdJrpi.0.1.0.0)
ComApi          [comapi]* END *   Search ClientId = UpdateOrchestrator, Updates found = 1, ServiceId = 9482F4B4-E343-43B6-B170-9A65BC822C77 (cV = DzIeGSPtj0OdJrpi.0.1.0.0)
ComApi          [comapi]* END *   All federated searches have completed. Jobs = 2, Succeeded = 1, ClientId = UpdateOrchestrator (cV = DzIeGSPtj0OdJrpi.0.1.0)
ComApi          [comapi]ISusInternal:: DisconnectCall failed, hr=8024000C
ComApi          [comapi]ISusInternal:: DisconnectCall failed, hr=8024000C
ComApi          [comapi]ISusInternal:: DisconnectCall failed, hr=8024000C
Misc            [agent]CSusClientGlobal::DoServicePreShutdown
IdleTimer       [agent]Idle timer disabled in preparation for service shutdown
Misc            [agent]WUTaskManager uninit
Misc            [susenginelib]CreateSessionStateChangeTrigger, TYPE:2, Enable:No
Misc            [susenginelib]CreateSessionStateChangeTrigger, TYPE:4, Enable:No
Misc            [agent]Agent uninit
Handler         [lib]CUHCbsHandler::CancelDownloadRequest called
Misc            [agent]network cost manager uninit
Misc            [agent]Eventer uninit
Misc            [agent]ServiceManager uninit
Misc            [agent]PersistentTimeoutScheduler uninit
Misc            [agent]datastore uninit
Misc            [agent]setting cache uninit
Misc            [agent]security checker uninit
Misc            [agent]Test Hook uninit
Misc            [agent]IdleTimer uninit
Shared          [agent]* END * Service exit Exit code = 0x240001

WER Günlükleri de daha belirgin değil 

Fault bucket , type 0
Event Name: WindowsUpdateFailure3
Response: Not available
Cab Id: 0

Problem signature:
P1: 10.0.15063.168
P2: 80070426
P3: 00000000-0000-0000-0000-000000000000
P4: Scan
P5: 0
P6: 0
P7: 0
P8: UpdateOrchestrator
P9: {8B24B027-1DEE-BABB-9A95-3517DFB9C552}
P10: 0
windows  windows-10  windows-update 
— anx
kaynak
Lisans ve kurulum ortamı orijinaldir, aksi takdirde çevrimiçi olarak etkinleştirmek mümkün olmazdı. GenuineTicket.xml yeniden kurulumdan sonra.
— anx
Düşündüğüm buydu, ama grup politikaları iyi görünüyor. specify intranet location yapılandırılmadı ve turn off windows update device driver searching ve do not include drivers with windows update bilinmeyen bir yan etkiye sahip olmak için çok fazla insan bu arada kullanılıyor.
— anx
Güncelleme: Microsoft'a sordum ve yardımcı olmadıklarında tekrar yükleyerek aynı genel sorun giderme adımlarını önerdiler. Ben sadece yaptım, bundan sonra hiçbir WU sorunu.
— anx
Ya, MS OS'lerde bazı sorunlar için bir sorunu gidermek için tüm kaynakları kullandıktan sonra; ya hayaletleri kovalamaya devam edebilir ya da sadece Windows'u yeniden yükleyebilirsin. Bazen şansınız yaver gider ve bazen hayaletleri kovalamaya devam ederseniz karar vermezsiniz, bu yüzden bu acıyı ve hayal kırıklığını, malesef satıcının bile açıklayamayacağı bazı garip tip problemleri için de biliyorum. WU sunucusundaki günlüklerini kontrol edebildiklerini ve belki de bu seviye kadar faydalı bir şey bulabileceklerini sanırdım ama muhtemelen erişimsiz bir çağrı merkezi temsilcisi ile konuşuyorsunuz.
— Pimp Juice IT
Başka bir deyişle, sorunu gerçekten çözmek veya ilerlemenin potansiyel olarak önlenmesine veya çözülmesine yardımcı olma konusunda neler olduğunu açıklamak için bir çözümden ziyade, sorunu çözmek için size geçici bir çözüm verdiler.
— Pimp Juice IT

Yanıtlar:

1

Bunu kontrol et Microsoft Account Sign-in Assistant servis otomatik olarak başlatıldı ve çalışıyor. Bu hizmeti devre dışı bıraktım çünkü "... Microsoft hesap kimliği hizmetleriyle kullanıcının oturum açmasına" izin verme yetkisi yoktu.

Eğlenceli gerçek, çocuklar: bu Windows Update'in yerini alıyor yapar aslında bunu yapmak istiyor ve eğer yapamazsa 80070426 numaralı hatayla somurtuyor. Eğlenceli, ha?

— Eight-Bit Guru
kaynak
Evet, bu servisi devre dışı bırakmak error: 0x80070426: Call to GetEndpointToken failed mesaj; Windows Update - önkoşul olarak listelememesine rağmen - başarısız olur. Yine de WU_E_NO_USERTOKEN mesajını açıklamıyor.
— anx
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